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Blockbuster won't "fulfil" Xbox One preorders, as retailer e

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UPDATE: PS4 and Xbox One preorders will be refunded

Electronics retailer Blockbuster will go into administration for the second time, according to a BBC report, and Xbox One and PS4 pre-orders will be affected. The chain's 264 stores will continue to trade while a new buyer is sought, according to present owner Gordon Brothers Europe, but there will be 32 redundancies at its UK headquarters.... read more

Blockbuster won't "fulfil" Xbox One preorders, as retailer e

Postby fracturedrich » 29 Oct 2013, 18:05

I have paid for mine in full with blockbuster what will happen?
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby OXM ETboy » 29 Oct 2013, 18:06

I'd give the store a ring and see if you can get your cash back. :( Best of luck.
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby SilentDark » 29 Oct 2013, 18:16

This must come as a blow to employees in the retail outlets, they probably thought they could breathe a little easier after the buyout, now they are facing redundancy again. Best of luck to all those affected.
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby Chameleon1977 » 29 Oct 2013, 18:17

Ouch. Hope you get your money back.
Makes me glad I ordered with Amazon.
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby captainhetty » 29 Oct 2013, 18:18

Oh nos :( best of luck to the staff and I hope the people who've paid out for consoles already get some form of reimbursement.
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby captainhetty » 29 Oct 2013, 18:19

Does make me laugh the amount of people on Facebook saying things like 'well... stupid to pre-order with a company that's already been in administration once...'

How many of them have ordered stuff from Game? Quite a few, I'm guessing...
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby fracturedrich » 29 Oct 2013, 18:27

I just phoned the store and they said they are not taking any more orders from now and we have to write to head office if we want a refund.I said what about my money and he said because you placed your order ages ago you should,should get your console.This is not the best news for me to be honest and has left me feeling enraged,there has been no form of contact from the shop.
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby xUnBoUnDx SouLx » 29 Oct 2013, 19:28

i have payed for mine in full just phoned up and thay said thay dont have enoth cash in store to give me a refund somthing about need to send a letter away to some place and thay basicly dont have enoth imfo at the moment and told me to phone back tomorrow i payed for my xbox ages ago soon as i could pay for it i work very hard to pay for this and have waited for september to come then we get hit with this story :evil:
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby xUnBoUnDx SouLx » 29 Oct 2013, 19:38

also i forgot to say i pre orderd call of duty ghosts and payed in full for xbox one from blockbusters
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby fracturedrich » 29 Oct 2013, 19:54

xUnBoUnDx SouLx wrote:i have payed for mine in full just phoned up and thay said thay dont have enoth cash in store to give me a refund somthing about need to send a letter away to some place and thay basicly dont have enoth imfo at the moment and told me to phone back tomorrow i payed for my xbox ages ago soon as i could pay for it i work very hard to pay for this and have waited for september to come then we get hit with this story :evil:


This story is a carbon copy of whats happend to me and the guy has just phoned me and said that i have to send a email to get money back or go in store to spend it on crap,crap it is then.
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby xUnBoUnDx SouLx » 29 Oct 2013, 20:27

so what do i do spend my £430 in store or wait it out and see if there is a slim chance i can get my xbox one realy quite angery at this has gutted me
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby ipsofacto » 29 Oct 2013, 20:33

Hindsight is useless, but if you can, it's usually best to stick to a stable retailer, just because I've heard of this kind of thing before. Like when Zavvi shut down, to pick a personal example.
Good luck to everybody who has been affected. It's not fair. Hassle them until the very end!
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby battfink83 » 29 Oct 2013, 20:44

I genuingly feel for the peepz who have pre ordered with them, terrible news so close to release.
As for the company itself, I always found them more expensive, so never used them
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby usernameistaken1 » 29 Oct 2013, 20:48

blockbuster is still a thing i thought they were out of business
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Re: Blockbuster won't "fulfil" Xbox One preorders, as retail

Postby CunningSmile » 29 Oct 2013, 20:49

For anyone who paid for their xbox on credit card it might be worth contacting your card provider. Credit card transactions are insured against bankruptcy by the retailer, and if Blockbuster can't offer a refund you should be able to get it back that way
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